OSP Fiber Service Technician

Now Hiring: OSP Fiber Service Technician – Raleigh, NC
Location: Raleigh, NC
Type: Full-Time
Pay: Competitive (based on experience)
Benefits: Company vehicle, full medical/dental/vision, 401(k) with match, paid time off, and more

Next Level Technician is seeking experienced and motivated OSP Fiber Service Technicians to join our growing team in Raleigh, NC . This is a hands-on field role that involves installing, maintaining, and repairing fiber optic infrastructure with a strong focus on customer service and technical excellence.

You’ll be responsible for troubleshooting and repairing buried OSP fiber drops, splicing fiber, and performing service calls that require high-level skill, professionalism, and field independence.

Key Responsibilities:

• Diagnose and repair issues with existing fiber optic wiring and buried drops

• Locate, dig, and restore ground surfaces as needed for buried cable repairs

• Install and splice both loose-tube and ribbon fiber

• Use OTDR and other testing tools to ensure clean, high-performance splices and connections

• Perform routine maintenance and service upgrades on the fiber network

• Communicate with dispatch and supervisors to provide updates and ensure job completion

• Maintain a professional, courteous demeanor when interacting with customers

• Ensure all work is performed safely and in accordance with company standards

Requirements:

• Must be 18+ and legally authorized to work in the U.S.

• Valid driver’s license with a clean MVR and at least 2 years of driving experience

• Physically able to lift/carry 50–75 lbs and work in all weather conditions

• Comfortable working 3+ feet above ground level

• Ability to work overtime, weekends, or on-call shifts when needed

• Strong troubleshooting skills and a working knowledge of fiber installation practices

What We Offer:

• Company vehicle provided for daily field work

• Medical, Dental, Vision, and Prescription plans
• 401(k) with company match and Employee Stock Purchase Plan

• Paid time off and holidays

• Flexible Spending Accounts , life insurance, short/long-term disability

• Company discounts and legal insurance

• Growth opportunities with a reputable name in the low-voltage and fiber industry

At Next Level Technician , we don’t just offer jobs—we help build lasting careers. With access to industry-leading support, certifications, and a team that understands the demands of the field, you’ll have everything you need to thrive in a high-growth fiber optics role.